How do I register for an account on your ticketing website?
Why do I have to pay a booking fee?
Like other theatres, we charge a booking fee for tickets. This both covers the cost of providing this service, and makes a valuable contribution to the running costs of the theatre, which is entirely staffed by volunteers. We receive no government or regular funding, and contributions like these allow us to keep the theatre open, and help us keep our hire costs as low as possible, so that a wider range of people and groups can use our studio and rehearsal rooms.
Can I collect my tickets from the Theatre box office?
All tickets purchased via our ticketing website are sent electronically and can then be printed or displayed on your mobile phone.
I completed the booking process, but haven't received my ticket via email?
Login to your account on our website and select the 'My Tickets' tab. You'll see a list of all the bookings you've made via our website. If you've not received your tickets or they do not appear in 'My Tickets' please email firstname.lastname@example.org as soon as possible.
I can't come to the performance I booked anymore. Can I get a refund?
No refunds are available unless the Event is cancelled, postponed or if the Event is materially changed. Please see our terms and conditions for further details.
Can I buy a ticket on the door?
Yes, subject to availability although we would always recommend purchasing your tickets as early as possible to avoid disappointment. Please note, if applicable, we still charge a booking fee on the door to cover transaction and staffing costs.
How many seats can you book online?
This will change on an event by event basis, subject to the event organiser's requirements.
Can I book a specific seat?
All seating in Theare@41 is unreserved. Please email email@example.com if you have any accessibility issues.
What is a concession?
Theatre@41 is a receiving house, which means a number of productions choose this venue to put on their performance, and they will set the ticket price. Some shows will have a set ticket price, some will include a 'concession' price.Where you see 'concession' listed in ticket prices this indicates there is a reduced ticket price for those who fall into the concession category. Theatre@41 defines a concession as any patron:
- Under the age of 16
- Over the age of 65
- Unemployed and in receipt of the relevant benefit.